Search
Close this search box.

Broker Portal Guides

Broker Portal Guides

Step-by-Step Guides

1. Complete New Agent Onboarding Application

This guide provides a comprehensive step-by-step process for completing the new agent onboarding application. It covers all necessary forms, documentation requirements, and submission procedures to ensure a smooth onboarding experience. 
Complete the Application

2. Becoming a Sub Agent to an Agency

This guide teaches how to join an agency as a sub agent. It details the steps required to submit your application, gain approval, and start working under an established agency.

Become a sub-agent of an agency. 

3. Submit Application Assistance Request With Community Health Choice

This guide helps you submit an assistance request for your application with Community Health Choice. It includes detailed instructions on how to fill out the request form and track its progress.

Submit Application Assistance Request

4. Add Principal Agent in Application Step-by-Step

Follow this guide to add a principal agent to your application. It outlines each step in the process, ensuring you accurately complete and submit the necessary information.

Add Principal Agent in Application

5. Add Sub Agent in Community Health Choice

This guide walks you through the process of adding a sub agent within Community Health Choice. It provides clear instructions to help you manage and submit sub agent details effectively.

Add Sub Agent in Community Health Choice

6. Add Sub Agent Info & Complete Application

Learn how to add sub agent information and complete the application process with this guide. It offers a detailed walkthrough to ensure all required fields and documents are accurately completed and submitted.

Add Sub Agent Info & Complete Application

7. Complete Re-Credentialing for Guide

Use this guide to navigate the re-credentialing process smoothly. It covers each step from updating your credentials to submitting the re-credentialing application, ensuring compliance and timely approval.

Complete Re-Credentialing for Guide

8. Initiating Annual Re-certification Restrictions

This guide explains the restrictions and requirements for initiating annual re-certification.

Initiating Annual Re-certification Restrictions

9. Create User Accounts

Follow this guide to create user accounts on the broker portal. It includes step-by-step instructions for setting up and managing new user profiles efficiently.

Create User Accounts

10. Navigating your Account

This guide helps you navigate your broker portal account with ease. It overviews key features, settings, and tools to manage your account effectively.

Navigating your Account

11. Upload Additional Documents for Application

Learn how to upload additional documents required for your application with this guide. It outlines the document upload process, supported file types, and tips for ensuring successful submission.

Upload Additional Documents for Application

12. Update Agent Demographics – E&O

This guide assists you in updating your agent demographics, including Errors and Omissions (E&O) insurance information. Follow the steps to keep your profile current and compliant.

Update Agent Demographics – E&O

13. TERMINATE AGENT OR AGENCY

Use this guide to terminate an agent or agency relationship. It provides clear instructions on how to initiate and complete the termination process within the broker portal.

Terminate Agent or Agency

Why Choose Community?

As a local nonprofit health plan, Community Health Choice gives you plenty of reasons to join our Community. From the benefits and special programs we offer to the way our Member Services team helps you make the most of them, Community is always working life forward for you and your family.

“Community Health Choice is always there to answer my questions and help me and my family with our medical needs. I truly appreciate and value their customer support and service.”

– Cecily
Member of Community Health Choice